MALDEN PATIENT SATISFACTION SURVEY

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At Cambridge Health Alliance, we want to provide the very best care for you and your family. Please take a moment to let us know about your visit today. All the answers you give us are private. We will not share your answers in a way that connects to your name.

1.	Provider's Name:

2.

For your visit today, were you able to get an appointment as soon as you wanted?

Yes, defintely

Somewhat

No

3.

When you arrived at clinic today, did the person at the front desk treat you with courtesy and respect?

Yes, defintely

Somewhat

No

4.

For your visit today, did you need an interpreter provided by Cambridge Health Alliance?
(If your answer is "no" please proceed to question 7)

Yes

No

5.

For your visit today, did you get an interpreter provided as soon as you needed one?

Yes, defintely

Somewhat

No

6.

During your visit today, did your interpreter treat you with courtesy and respect?

Yes, defintely

Somewhat

No

7.

At your visit today, did you have to wait for more than 15 minutes past your appointment time to see your health care provider?

Yes

No

8.

At the visit, did anyone tell you that the health care provider would be late?

Yes

No